“The flexibility was a key factor – that personnel could be brought in or reduced at late notice. Also just had a good feeling from our discussions! Pre event prep was excellent. Thorough attendance of Ops meetings, pre-prepared with a plan of staffing for each event.
You met the key need of the project which we discussed at the beginning. That the security team were the ‘face’ of the venue, most people’s first contact with us and your team ensured they were smiling, approachable, and pragmatic about searches etc. That was the single element I was most pleased with I would certainly be happy to work with Stonewall again and take the opportunity to thank everyone for doing such a great job and embracing the Fan zone from Day 1.”