If an alarm goes off at 2am, you want a trained, licenced responder. Not a tired staff member walking into the unknown. Professional key holding and an alarm response team is safer, faster, and more cost-effective when trying to keep your office safe at night.
A comprehensive security package keeps people safe and cuts downtime. It helps you satisfy insurers without dragging managers out of bed. Most importantly, it gives you consistent, careful handling every time.
Professional key holding beats using staff. SIA‑licensed responders are trained to assess risk and approach hazards safely. They use safe entry techniques and escalate to police or fire when needed. Outsourcing protects your people from confrontation and out‑of‑hours travel.
A monitoring station can alert the provider and shares any known hazards. The nearest SIA‑licensed responder is dispatched, and you get an ETA. Once inside, they carry out a careful search, with regular check‑ins and, when needed use a body cam. If they find intrusion or damage, they secure the area, call emergency services and inform your on‑call contact.
They reset the system or isolate faults and arrange emergency boarding, glazing or locksmiths. They remain until the site is secure or a handover is complete. You receive a clear, time‑stamped report with actions, recommendations and supporting photos or video. The result: a stressful night becomes a controlled process. By morning, stakeholders have what they need.
Adding scheduled opening and closing removes lone‑working pressure. It puts trained personnel on site at predictable times of risk. Officers can complete quick internal checks such as windows, lights and meters. Small issues are spotted before they could potentially become costly problems.
Mobile patrols or monitored CCTV add a visible deterrent between opening and closing. They can trigger earlier intervention, often before sensor alarms. We also recommend adding visible keyholder and monitoring signage. Also ensure lighting covers doors, loading areas and car parks.
If you’d like a tailored package with clear SLAs, local attendance and first‑aid trained, SIA‑licensed officers, get in touch for a free site assessment. We’re here to provide total peace of mind with a reliable, upfront and honest service, day and night.
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